Case Manager

About This Role

This role is for a Non-Clinical Case Manager who will provide essential nonclinical support to clients and caregivers in Boston and surrounding areas. This role focuses on educating clients on health maintenance, navigating healthcare management, and accessing community support, ensuring clients can remain safely in their homes.

Responsibilities

• Complete intake and annual assessment and admission visits with nursing
• Complete monthly, in-home visits, caregiver education and assess psychosocial and environmental changes
• Conduct semi-annual visits, reviewing and updating existing plan of care and corresponding goals with nursing, assessing qualified setting, reviewing caregiver communication tools
• Assist with obtaining information and accessing other healthcare and community services
• Participate in multidisciplinary care plan creation and review and discharge planning
• Address concerns regarding environment and any changes in psychosocial status
• Participate in multidisciplinary team meetings and work collaboratively to address client needs
• Complete all required documentation per regulation and communicate professionally with client, PCP and other healthcare providers

Requirements

• Willingness to travel within assigned region
• Valid driver's license and reliable transportation
• Bachelor's degree in human services, public health or a related field
• A minimum of two years' recent experience in the direct care of elders or adults with disabilities
• Strong communication, documentation, and organizational skills
• Solution oriented and able to multitask
• CPR Certification

Qualifications

• Bachelor's degree in human services, in public health or another related field
• A minimum of two years' recent experience in the direct care of elders or adults with disabilities

Nice to Have

• Fluency in both English and a second language
• Case management experience
• Behavioral health experience
• Social services experience
• Community health worker experience

Skills

* Required skills

Benefits

Certifications