Business Support Senior Specialist - Accounting and Settlement

About This Role

This role involves researching and resolving accounting issues related to cash application, collections, and billing for field offices, clients, or carriers. It focuses on maintaining accurate accounting information and generating reports to clear open balances.

Responsibilities

• Read and understand insurance documents to research issues
• Research account information for cash application, collections, or billing activities
• Communicate accounting information to field offices, clients, or carriers as needed
• Generate and review reports related to unresolved accounts receivable issues and determine steps to clear balances
• Apply cash to accounts as requested by client or instructed by documentation
• Enter cash receipt adjustments
• Record, store, and maintain accounting information in written or electronic form
• Generate, send, and file transmittal letters, e-mails, and other written documents related to Accounts Receivable

Requirements

• High school diploma or equivalent
• Knowledge of Accounting principles and practices
• Knowledge of administrative and clerical procedures and systems
• Strong professional communication skills, both oral and written
• Knowledge of principles and processes for providing customer service
• Ability to research, identify, and structure or classify essential information
• Ability to read and understand work related documents
• Ability to follow rules/instructions and apply them to problems to get logical answers
• Ability to focus and concentrate to deliver expected work products
• Ability to work effectively in a team environment or independently, and under stress/time constraint

Qualifications

• High school diploma or equivalent required, college degree in accounting or some college accounting courses preferred
• 1 year accounting and/or collections experience preferred

Nice to Have

• College degree in accounting, or completion of some college accounting courses
• 1 year accounting and/or collections experience

Skills

* Required skills

Benefits