Business Operations Analyst

About This Role

This role will enhance the operational effectiveness and efficiency of the Global Operations team by employing analytical methodologies to guide decision-makers. The analyst will identify process gaps and streamline business processes, contributing critically to driving improvements and optimizing organizational processes.

Responsibilities

• Develop, automate, and maintain comprehensive reports and dashboards in both Excel & Power BI
• Analyze datasets to provide insights and create visualizations that tell a compelling data story
• Ensure compliance with analytical standards and data governance policies to maintain data integrity and accuracy
• Challenge stakeholders to prioritize long-term, data-driven decisions over quick fixes
• Identify and communicate process gaps, providing data-driven recommendations to leadership
• Facilitate change management for data and process changes, ensuring smooth implementation and seamless rollout
• Measure and publish operational performance against established metrics and targets
• Identify opportunities to streamline and automate business processes using advanced tools and technologies, such as robotic process automation (RPA)

Requirements

• Operations experience
• Advanced Excel skills (Pivot Tables, Power Query)
• Power BI experience
• Data Analysis skills
• 3-5 years of experience in operations, focused on extracting and analyzing operational data to generate meaningful insights
• Advanced capability in data analysis tools and software
• Demonstrated ability to be a self-learner
• Proven ability to manage multiple tasks and prioritize effectively
• Demonstrated ability to develop innovative, out-of-the-box solutions to complex business problems
• Basic understanding of business operations and processes

Qualifications

• Bachelor’s degree or higher in business administration, operations management, supply chain, project management, finance, engineering, or a related field (preferred)
• 3-5 years of experience in operations, focused on extracting and analyzing operational data to generate meaningful insights.

Nice to Have

• Data Modelling
• Workflow Analysis
• Corrective Action
• Change Management
• Root Cause Analysis
• Data Governance
• Metrics
• Bachelor’s degree or higher in business administration, operations management, supply chain, project management, finance, engineering, or a related field
• Experience with Alteryx for data preparation, modelling, and advanced analytics
• Exceptional ability to analyze and optimize complex operational processes
• Extensive experience in process mapping and workflow analysis
• Strong expertise in root cause analysis and corrective action planning
• 1-2 years of experience in business process analysis, automation tools (e.g., RPA, BPM software), and workflow optimization

Skills

* Required skills