Business Development Representative

About This Role

This role involves expanding the existing customer base through cross-sell and upsell opportunities, partnering with Account Executives and Customer Success to execute expansion strategies, and sharing customer insights with Product and GTM teams.

Responsibilities

• Identify, qualify, and drive cross-sell and upsell opportunities within the existing customer base.
• Partner closely with Account Executives and Customer Success to plan and execute expansion strategies.
• Learn how customers use the platform, understand their challenges, and identify where additional AI agents or features can create value.
• Clearly explain new features, modules, and use cases, tying them back to customer outcomes and business impact.
• Build and manage an expansion pipeline, from opportunity identification to deal support and close.
• Share insights from customer conversations with Product and GTM teams to help shape future features and positioning.

Requirements

• Solid and proven experience in outbound activities in B2B SaaS environment
• Track record with convincing sales results (e.g., overachieving quota for multiple quarters)
• Ability to pitch complex technical solutions
• Resilience and growth mindset regarding rejections
• Familiarity with CRM systems, cold outreach tools, and LinkedIn prospecting (e.g., Salesforce, Clay, Sales Navigator, Aircall)

Qualifications

• Solid and proven experience in outbound activities in B2B SaaS environment.

Nice to Have

• Experience in AI, CAD, CAE, or engineering automation

Skills

* Required skills

Benefits