Brand Assistant

About This Role

This entry-level Brand Assistant role focuses on supporting retail operations and enhancing brand presence by delivering exceptional customer service. You will engage with customers, promote products, and help create a positive experience in a fast-paced retail setting.

Responsibilities

• Greet and engage customers in a courteous, professional manner
• Promote and recommend products in alignment with brand standards
• Demonstrate thorough product knowledge to support customer decision-making
• Maintain an organized, clean, and visually appealing retail environment
• Assist customers by answering questions, addressing concerns, and providing exceptional service
• Monitor and restock inventory to ensure product availability
• Support the execution of promotional campaigns and in-store marketing activities
• Stay informed about current sales, promotions, and brand initiatives
• Collect customer feedback and share insights to improve service and offerings
• Collaborate with team members to achieve sales goals

Requirements

• High school diploma or equivalent
• Strong verbal and written communication skills
• Ability to work flexible hours, including evenings and weekends
• Basic math skills for cash handling and sales transactions
• Excellent interpersonal skills and a positive, team-oriented attitude
• Strong organizational skills and attention to detail
• Commitment to delivering an outstanding customer experience
• Willingness to learn about new products, brand updates, and industry trends
• Reliable transportation to commute to assigned retail locations

Qualifications

• High school diploma or equivalent required; bachelor’s degree is a plus
• Previous experience in retail or customer service preferred

Nice to Have

• Bachelor's degree
• Previous experience in retail or customer service
• Demonstrated ability to meet sales targets or performance goals
• Understanding of retail merchandising and visual presentation standards
• Experience handling customer inquiries and resolving concerns
• Background in marketing, brand representation, or promotional work

Skills

* Required skills