Brand Assistant

About This Role

FF Inc is seeking an energetic and customer-focused Brand Assistant to strengthen brand visibility and support customer engagement during daily promotions and events. This role involves interacting directly with customers, answering questions, and presenting products or services clearly and professionally.

Responsibilities

• Represent the brand with professionalism, accuracy, and enthusiasm
• Engage with customers, answer questions, and deliver clear product or service information
• Support daily activations, pop-ups, retail events, or community outreach locations
• Assist with setup, merchandising, signage placement, and event preparation
• Maintain a clean, organized, and visually appealing presentation area
• Encourage customer sign-ups, inquiries, or product demonstrations
• Collect customer feedback and share insights with management
• Track engagement metrics or basic reporting as needed
• Work with team members to ensure brand standards are consistently met

Requirements

• Friendly, outgoing, and confident engaging with customers
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in fast-paced environments
• Comfortable standing for extended periods
• Punctual, dependable, and team-oriented
• Ability to lift 15–30 lbs for event materials if needed

Qualifications

• Experience in retail, events, promotions, or customer service is helpful but not required

Nice to Have

• Experience in retail, events, promotions, or customer service

Skills

* Required skills

Benefits