Branch Manager

About This Role

Manage the overall operations of a branch, including staff, financial performance, security, and customer relationships. This role involves P&L control, oversight of personnel, operational activities, and maintaining productivity standards.

Responsibilities

• Control P&L for Branch labor, revenue, and profit margin
• Oversee and coordinate recruiting, interviewing, testing, selecting, and training of operations personnel
• Oversee and coordinate training, development, and performance evaluation of operations supervisors
• Oversee and coordinate route, dispatch, vault, and terminal operations
• Oversee and coordinate maintenance of vehicles, forklifts, and other equipment, ensuring timely preventive maintenance and repairs
• Control the costs of operations
• Ensure safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures
• Ensure security of cargo and terminal through training, monitoring, and enforcement of policies and procedures
• Investigate accidents and process required paperwork
• Develop and maintain customer service capabilities among all operations staff and respond to customer inquiries/complaints
• Coordinate with sales, other Loomis branches, corporate staff, other carriers, and vendors
• Control overtime hours and monitor employee vacation schedules
• Maintain effectiveness and efficiency of route, terminal, and vault operations
• Conduct short and long-range operational planning to meet branch goals

Requirements

• Operation Management experience

Qualifications

• College Education or Military experience is a Plus

Nice to Have

• Armored car or transportation experience
• College education
• Military experience