Box Office Seller
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Upload Your ResumeAbout This Role
Serve as a Box Office Seller for Live Nation Entertainment, ensuring accurate cash handling and providing exceptional customer service to patrons. This role involves managing ticket sales and resolving issues to facilitate smooth event operations.
Responsibilities
- Ensure compliance of cash handling policies and procedures
- Balance and reconcile daily/nightly ticket sales
- Assist Manager/Supervisor in reconciliation of cash drawers and ticket stock
- Assist Manager/Supervisor on pricing initiatives such as: Progressive, Platinum, Dynamic, Flex Pricing as well as Value Channels & Special Ticket Offers when applicable
- Assist Manager/Supervisor in distributing accurate daily ticket counts to Artist Representatives
- Assist Manager & Supervisor with internal Ticket Orders and Reports
- Work with Premium Seat Sales/VIP on any nightly upgrades, primary inventory, reports etc.
- Deliver prompt, courteous and knowledgeable customer service both in person and over the phone
- Facilitate night of show Will Call & Guest List Operations
- Troubleshoot night of show issues (Transfers, barcodes, account issues, etc.)
Requirements
- Knowledge of Cash Handling
- Knowledge of Phone & In Person Customer Service
- Entry level knowledge of Microsoft Applications (Outlook, PowerPoint, Excel, etc.)
- Flexible schedule (days/nights, weekends and holidays)
- High School Diploma
Qualifications
- High School Diploma
- Entry level
Nice to Have
- Attention to detail in a multi-tasked environment
- Knowledge of ticket sales
- Experience in working in live entertainment operations
- Ticketmaster host system experience
- Experience in identifying counterfeit cash / ID’s
Skills
* Required skills
About Live Nation Entertainment
Live Nation Entertainment is a leader in live entertainment and eCommerce, owning Ticketmaster, Live Nation Concerts, and Front Line Management Group, and operating over 45 venues across the United States, in partnership with The BankNH Pavilion (BNHP).