Beauty Advisor

About This Role

Serve as a Beauty Advisor, ensuring Belk's brand execution in-store by meeting sales goals, providing excellent customer service, and maintaining store standards, all while working closely with sales management.

Responsibilities

• Meet or exceed personal sales per hour goals
• Demonstrate excellent selling skills and customer service as a role model
• Execute successful promotions, special events, and pre-sales
• Drive sales through customer clienteling
• Work with store management to optimize business
• Achieve assigned sales line goals
• Identify and reduce shrinkage in area
• Meet or exceed credit application goals
• Thank each customer by name after a purchase
• Handle each transaction efficiently and accurately
• Provide a high level of customer service to support Customer Satisfaction Surveys (CSS)
• Build customer clientele base
• Record and protect personal identifying customer information
• Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements
• Unpack new merchandise in a timely manner, storing deliveries without obstructing customer access
• Ensure timely set-up including signage for promotional events
• Follow procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTVs
• Maintain Belk and vendor professional dress standards (uniforms) and appearance
• Cooperate with fellow associates and management
• Comply with store policies concerning attendance, tardiness, and associate handbook
• Accept additional duties or share responsibilities during busy times and/or as requested by management
• Assist with all non-sell duties as assigned by management