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Serve beverages and food to guests in a friendly, courteous, and timely manner, ensuring guest satisfaction. This role also involves preparing drinks for other servers and acting as a cashier for the lounge.
Responsibilities
- Greet guests courteously, promote and document drink orders
- Mix, garnish, and present drinks using standard ingredient recipes and portion control
- Maintain proper and adequate set-up of the bar daily, including requisitioning and stocking all beer, wine, spirits, and supplies
- Responsible for maintaining stock, cutting, and storing fresh fruit, vegetable garnishes, juices, and other perishables daily
- Receive cash from guests, make change, verify charges, record charges, and ensure vouchers are properly executed to balance all moneys
- Lock up and store all beverages, food, and equipment, deposit cash drops, and secure bank
- Answer bar phone within three rings and correctly and courteously take room service orders
- Input orders into a register at the point of sale and create checks for all guests to maintain accountability of all beverages served
- Perform general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards
- Adhere to all company policies and procedures, including safety and security rules
Requirements
- Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
- Current Food Handler Card
- Basic knowledge of food and beverage preparation and service of various alcoholic beverages
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes
- Basic English language writing skills necessary for completion of requisitions and vouchers
- Sufficient manual dexterity in hands to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock
- Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions
- Ability to comprehend and apply written product labeling instructions for safe application of products and processes within the hotel
- Ability to remember, recite and promote the variety of menu items
- Ability to operate beverage equipment, e.g., coffee maker
- Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift
- Ability to lift fifty (30) pounds maximum
- Constant standing & walking required
- Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling
Certifications
Food Handler Card
(Required)
About Driftwood Hospitality Management
Hospitality
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