Bartender

About This Role

The Bartender is responsible for crafting beverages, serving food, and building repeat clientele. They use their skill, knowledge, and personality to provide a memorable dining experience for guests.

Responsibilities

• Always treat guests with courtesy and respect in a variety of situations
• Report immediately any accident and or incident which may accrue while at work
• Acknowledge guest with eye contact and use guest name whenever possible
• Report all guest concerns to management in a timely manner
• Acknowledge all bar guests immediately, however busy
• Take guests’ food and beverage orders, utilize salesmanship techniques, and make appropriate recommendations
• Input orders into POS system, correctly
• Have strong knowledge of all house cocktails and standard recipes
• Have strong knowledge of the wine list
• Quickly make beverages for bar guests and service bar
• Open all wine and champagne bottles using proper wine service techniques
• Anticipate guests needs, respond promptly, and acknowledge all guests
• Interact in courteous and professional manner with guests, supervisors, and co-workers
• Be proactive in resolving guest complaints
• Act with integrity and honesty, and alert management to any and all issues that may arise at a guest
• Monitor and maintain cleanliness, sanitation, and organization of the bar
• Properly mark all bar guests for each course in advance of delivery of food to the table
• Maintain menu knowledge throughout employment and keep up to date with any changes
• Alert management to great guests, big spenders, distributors, and anyone else who wants extra attention
• Ensure accuracy of guest checks and promptly process payments
• Ensure that all cash is handled correctly, and that correct change is given
• Complete end of night closing check out
• Notify management to any pertinent information related to the shift
• Follow all responsible alcohol practices, including carding all guests who appear under the age of 40
• Follow all health department procedures

Requirements

• 40 Hours of classes in a professional bartending program
• At least 2 years of experience

Qualifications

• At least 2 years of experience.

Benefits