Bakery Manager

About This Role

Manage the efficient, effective, safe, legal, and profitable operations of the Bakery Department, focusing on guest satisfaction and team development. This role is crucial for maintaining ultimate service and upholding company standards.

Responsibilities

• Acknowledge, greet, and engage guests as a first priority
• Hire, train, and manage the performance of bakery team members
• Communicate information distribution to the entire department
• Maintain a positive atmosphere, spirit, and morale within the department
• Demonstrate effective leadership skills by managing time and delegation
• Develop team members and future leaders using available materials and systems
• Support and execute division concepts and programs
• Execute and meet financial goals
• Identify areas of opportunity throughout the store and within the department
• Ensure quality and consistent product availability and solutions for guests
• Safeguard, control, and monitor all department assets
• Practice safe work habits and maintain a high level of store cleanliness, organization, and a safe work environment
• Oversee that department systems and processes are utilized consistently and correctly
• Direct meetings with the bakery leadership team to effectively plan production and promotion goals
• Verify team member schedules against business needs
• Coach and discipline team members as necessary in accordance with policy and procedures with support from Talent Management
• Verify all books and manuals are kept updated
• Oversee inventory process and reporting
• Oversee that Food Safety Procedures are adhered to
• Approve all purchase orders and maintain adequate levels
• Demonstrate good conflict management skills
• Perform other duties assigned by upper management

Requirements

• Must be 18 years of age or older
• High School Diploma or equivalent
• Minimum of three years experience in management or equivalent
• Ability to work and communicate with all levels of management and subordinates in a professional manner
• Ability to self-motivate, problem-solve and work with minimal supervision
• Ability to perform physical aspects of the position including bending, squatting, standing, lifting, climbing, pushing, pulling, and walking
• Ability to stand for long periods of time (up to 4 hours)
• Ability to lift and carry items weighing up to 50 lbs. and push and pull up to 100 lbs
• Ability to work within a freezer for up to 15 minutes
• Technical skills to perform basic math and computer tasks (Word, Excel, Email)
• Ability to work at a fast pace, but efficient and controlled manner
• Must maintain Certified Food Safety Manager certification
• Ability to receive phone calls at home
• Must be flexible to work various hours/shifts, including weekends and holidays
• Must attend meetings, including out-of-town, requiring overnight stays
• Must be able to transfer to another store within the area
• Ability to function as a team member and get along with others

Qualifications

• High School Diploma or equivalent
• Minimum of three years experience in management or equivalent

Nice to Have

• Bilingual English/Spanish

Skills

* Required skills

Certifications