Automotive Sales Associate

About This Role

Serve as a customer-focused Automotive Sales Associate, guiding clients through the vehicle selection process and achieving sales goals. Maintain a strong customer relationship management system and participate in ongoing training.

Responsibilities

• Provides customer service by answering questions and helping customers select a vehicle that fits their needs
• Maintains a prospect development system by following up with active prospects using the Dealership’s Customer Relationship Management System (CRM)
• Follows up with previous customers for referrals and future sales
• Attends all staff meetings, trainings, and educational classes as required
• Works harmoniously with co-workers and supervisors and demonstrates professionalism towards customers, co-workers, and the public at large
• Demonstrates adherence to Company procedures
• Maintains an acceptable attendance record
• Works without constant supervision
• Reports to the Sales Manager or General Sales Manager regarding objectives, planned activities, reviews, and analyses

Requirements

• High school diploma or equivalent
• Customer orientated attitude
• Valid in-state driver’s license with acceptable driving record according to dealership guidelines
• Excellent interpersonal skills to interact professionally with customers, vendors, and staff
• Excellent telephone skills and etiquette
• Excellent computer skills sufficient to use Dealership CRM and email software
• Highly organized and self-motivated
• Able to work a flexible schedule and varying hours, which will include morning, evening, weekend, and holiday work
• Able to sit and view a computer screen for long periods, stand and walk for short distances on hard surfaces, carry/lift up to 50 pounds, bend and twist to enter/exit vehicles, reach above shoulder height, and change positions frequently
• Able to hear and speak with others in person and by telephone

Qualifications

• High school diploma or equivalent

Skills

* Required skills

Benefits