Automotive BDC Sales Associate

About This Role

This role involves driving sales by assisting customers in selecting vehicles, maintaining client relationships, and ensuring customer satisfaction. The Sales Associate will manage leads, follow up with prospects, and adhere to company sales goals and procedures.

Responsibilities

• Provide customer service by answering questions and helping customers select a vehicle that fits their needs
• Maintain a prospect development system by following up with active prospects using the Dealership’s Customer Relationship Management System (CRM)
• Follow up with previous customers for referrals and future sales
• Attend all staff meetings, trainings, and educational classes as required
• Work harmoniously with co-workers and supervisors and demonstrate professionalism towards customers, co-workers, and the public at large
• Demonstrate adherence to Company procedures
• Maintain an acceptable attendance record
• Work without constant supervision
• Report to the Sales Manager or General Sales Manager regarding objectives, planned activities, reviews, and analyses

Requirements

• High school diploma or equivalent
• Customer orientated attitude
• Valid in-state driver’s license with acceptable driving record according to dealership guidelines
• Excellent interpersonal skills to interact professionally with customers, vendors, and staff
• Excellent telephone skills and etiquette
• Excellent computer skills sufficient to use Dealership CRM and email software
• Highly organized and self-motivated
• Able to work a flexible schedule and varying hours, which will include morning, evening, weekend, and holiday work
• Able to sit and view a computer screen for long periods, stand and walk for short distances on hard surfaces, carry/lift up to 50 pounds, bend and twist to enter/exit vehicles, reach above shoulder height, and change positions frequently
• Able to hear and speak with others in person and by telephone

Qualifications

• High school diploma or equivalent

Skills

* Required skills

Benefits