Assistant Store Manager

About This Role

The Assistant Store Manager is responsible for the daily operations and success of the retail store. This role ensures the store is well-stocked, clean, provides excellent customer service, and manages financial transactions while leading and supporting sales associates.

Responsibilities

• Oversee daily store activities to ensure smooth operations
• Maintain inventory levels by stocking shelves and monitoring supply
• Ensure the store remains clean and organized
• Provide exceptional customer service and resolve any issues promptly
• Handle financial transactions accurately and efficiently
• Develop, lead, and support Sales Associates
• Assign tasks, follow up on employee adherence to policies and procedures, address cash shortages, and review task performance
• Responsible for continued training, education, and development of all employees in the assigned store
• Manage and resolve customer issues and conflicts in a professional manner
• Teach and role model customer service and suggestive selling techniques
• Unload deliveries, organize merchandise, and keep shelves stocked

Requirements

• Valid Driver’s License and transportation to/from bank and corporate meeting
• Valid vehicle insurance
• Ability to work a minimum of 40 hours per week
• Must have a form of communication to be reached
• Ability to lift, stand, and remain active for the duration of the shift, with frequent movement around the store

Qualifications

• One (1) or more years’ experience working in a retail environment (Preferred)

Skills

* Required skills