Assistant Store Manager

Full Time Mid Level 1+ years

Posted 3 weeks ago

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About This Role

The Assistant Store Manager is responsible for the daily operations and success of the retail store. This role ensures the store is well-stocked, clean, provides excellent customer service, and manages financial transactions while leading and supporting sales associates.

Responsibilities

  • Oversee daily store activities to ensure smooth operations
  • Maintain inventory levels by stocking shelves and monitoring supply
  • Ensure the store remains clean and organized
  • Provide exceptional customer service and resolve any issues promptly
  • Handle financial transactions accurately and efficiently
  • Develop, lead, and support Sales Associates
  • Assign tasks, follow up on employee adherence to policies and procedures, address cash shortages, and review task performance
  • Responsible for continued training, education, and development of all employees in the assigned store
  • Manage and resolve customer issues and conflicts in a professional manner
  • Teach and role model customer service and suggestive selling techniques
  • Unload deliveries, organize merchandise, and keep shelves stocked

Requirements

  • Valid Driver’s License and transportation to/from bank and corporate meeting
  • Valid vehicle insurance
  • Ability to work a minimum of 40 hours per week
  • Must have a form of communication to be reached
  • Ability to lift, stand, and remain active for the duration of the shift, with frequent movement around the store

Qualifications

  • One (1) or more years’ experience working in a retail environment (Preferred)

Skills

Time management * Multitasking * Active Listening * Prioritization * Operational Excellence * Demonstrating Ongoing Value * Ability to Take Initiative *

* Required skills

About Southwest Convenience Stores, LLC (OXXO USA)

Retail
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