Assistant Store Manager
Posted 2 months ago Expired
This job has expired
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Upload Your ResumeAbout This Role
Step into a leadership role at Shoe Carnival as an Assistant Store Manager, overseeing daily operations, driving sales, and fostering a customer-first environment. This role involves opening and closing the store, supporting the General Manager, and guiding associates.
Responsibilities
- Open and close the store as a key holder
- Support the General Manager in reaching sales goals
- Lead customer service efforts and resolve issues professionally
- Train and guide associates on processes and standards
- Delegate daily tasks and coordinate breaks
- Assist with visual merchandising and store presentation
- Perform register overrides, safe/till counts, and cash reconciliation
- Follow and promote loss prevention procedures
Requirements
- Strong communication and leadership skills
- Great customer service and a positive attitude
- At least 2 years of retail or customer service experience
- Able to complete Key Carrier Certification within 60 days
- Flexible availability, including nights, weekends, and holidays
- At least 18 years of age (due to keyholder responsibilities)
- Able to stand, walk, and lift up to 25 lbs
- Comfortable bending, reaching, and working on your feet
Qualifications
- At least 2 years of retail or customer service experience
Nice to Have
- Previous supervisory experience
Certifications
About Shoe Carnival, Inc.
Shoe Carnival, Inc. is one of the nation’s largest family footwear retailers, offering a broad assortment of dress, casual and athletic footwear for men, women and children with emphasis on national name brands. The company operates over 400 stores in 35 states and Puerto Rico.