Assistant Store Manager

Full Time Mid Level 2+ years

Posted 2 weeks ago

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About This Role

Step into a leadership role as an Assistant Store Manager, helping to oversee daily store operations and support the team. This position involves acting as a key holder and driving a customer-first environment.

Responsibilities

  • Open and close the store as a key holder
  • Support the General Manager in reaching sales goals
  • Lead customer service efforts and resolve issues professionally
  • Train and guide associates on processes and standards
  • Delegate daily tasks and coordinate breaks
  • Assist with visual merchandising and store presentation
  • Perform register overrides, safe/till counts, and cash reconciliation
  • Follow and promote loss prevention procedures

Requirements

  • At least 2 years of retail or customer service experience
  • Ability to complete Key Carrier Certification within 60 days
  • Flexible availability, including nights, weekends, and holidays
  • Must be at least 18 years of age due to keyholder responsibilities

Qualifications

  • At least 2 years of retail or customer service experience

Nice to Have

  • Previous supervisory experience

Skills

Communication * Customer service * Leadership *

* Required skills

Benefits

Hands-on leadership training

About Shoe Carnival, Inc.

Shoe Carnival, Inc. is one of the nation’s largest family footwear retailers, offering a broad assortment of dress, casual and athletic footwear for men, women and children with emphasis on national name brands. The company operates over 400 stores in 35 states and Puerto Rico.

Retail
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