Assistant Store Manager

Shoe Carnival, Inc. Newport News, VA

Full Time Mid Level 2+ years

Posted 2 weeks ago

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About This Role

The Assistant Store Manager will oversee daily store operations, support sales goals, and lead customer service efforts while acting as a key holder. This role contributes to a positive, customer-first store environment and trains associates.

Responsibilities

Open and close the store as a key holder
Support the General Manager in reaching sales goals
Lead customer service efforts and resolve issues professionally
Train and guide associates on processes and standards
Delegate daily tasks and coordinate breaks
Assist with visual merchandising and store presentation
Perform register overrides, safe/till counts, and cash reconciliation
Follow and promote loss prevention procedures

Requirements

Strong communication and leadership skills
Great customer service and a positive attitude
At least 2 years of retail or customer service experience
Flexible availability, including nights, weekends, and holidays
Must be at least 18 years of age

Qualifications

At least 2 years of retail or customer service experience

Nice to Have

Previous supervisory experience

Certifications

Key Carrier Certification within 60 days (Required)

About Shoe Carnival, Inc.

Shoe Carnival, Inc. is one of the nation’s largest family footwear retailers, offering a broad assortment of dress, casual and athletic footwear for men, women and children with emphasis on national name brands. The company operates over 400 stores in 35 states and Puerto Rico.

Retail

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