Assistant Store Manager

About This Role

The Assistant Store Manager is responsible for assisting in daily store operations, driving sales, and leading customer service efforts. This role supports the General Manager and helps foster a positive, fun, and customer-first store environment.

Responsibilities

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

Requirements

• Strong communication and leadership skills
• Great customer service and a positive attitude
• At least 2 years of retail or customer service experience
• Flexible availability, including nights, weekends, and holidays
• Must be at least 18 years of age due to keyholder responsibilities
• Able to stand, walk, and lift up to 25 lbs
• Comfortable bending, reaching, and working on your feet

Qualifications

• At least 2 years of retail or customer service experience, with previous supervisory experience preferred.

Nice to Have

• Previous supervisory experience

Benefits

Certifications