Assistant Store Manager

About This Role

This Assistant Store Manager role oversees daily showroom operations, focusing on sales, customer service, and team development. The primary goal is to mentor and train commissioned sales associates to enhance customer experience, boost sales profitability, and increase their income.

Responsibilities

• Oversee daily showroom operations, including sales, customer service, and maintenance
• Mentor and train a team of commissioned sales associates to increase customer experience quality and sales profitability
• Ensure customers receive the best service and are satisfied with purchases and deliveries
• Train and develop a high-performing sales team, implementing individual and team goals to maximize potential
• Coach sales consultants to establish realistic monthly sales goals and develop action plans, offering advice, support, and motivation
• Assist in maintaining a clean, inviting, and well-presented showroom
• Participate in the sales process to enhance customer shopping experience and educate associates
• Assist in maintaining positive morale among staff

Requirements

• 2+ years in retail sales management, particularly in the furniture industry managing commissioned sales associates
• Strong mentoring, coaching, and development skills
• Ability to motivate teams to achieve results
• Strong verbal and written communication skills
• Knowledge of Outlook, Word, and Excel
• Ability and willingness to work a flexible retail schedule (days, evenings, weekends, holidays)
• Desire to succeed in a sales driven environment

Qualifications

• Minimum of 2 years of experience in retail sales management, specifically with experience focused in the furniture industry managing commissioned sales associates.

Nice to Have

• Fluent in both English and Spanish

Skills

* Required skills

Benefits