Assistant Store Manager

About This Role

This Assistant Store Manager role supports daily operations, maintains high cleanliness standards, and drives sales objectives for self-storage locations. The position focuses on building strong customer relationships and managing accounts.

Responsibilities

• Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions
• Maximize sales objectives through unit rentals, unit insurance, and moving supplies
• Ensure high cleanliness standards are met through continuous maintenance of the site, office, and storage buildings
• Perform daily site safety inspections, including lock checks
• Address and resolve customer concerns related to billing, security, auctions, and proper site usage
• Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits
• Protect company culture by establishing and maintaining professional relationships with all employees

Requirements

• 1+ year of customer-facing work experience
• Current valid driver’s license
• Access to a reliable personal vehicle

Qualifications

• High School diploma or GED is required; college education is a plus
• 1+ year of customer-facing work experience

Nice to Have

• Sales experience
• College education
• Bilingual Spanish

Benefits