Assistant Store Manager

About This Role

As an Assistant Store Manager, you will supervise day-to-day store activities, ensure overall store performance, manage schedules, and develop operational action plans. This role focuses on optimizing store operations and fostering team development.

Responsibilities

• Assist the direct leader with developing and implementing action plans to improve operating results
• Establish and communicate job responsibilities and performance expectations to direct reports
• Identify training and development opportunities for direct reports
• Understand, communicate, and model company strategy and core values to foster teamwork
• Monitor the competitive environment and inform the direct leader of necessary adjustments
• Provide product feedback, including recommendations for new or discontinued items
• Participate in the interviewing process for store personnel
• Ensure store personnel adhere to inventory procedures, product handling guidelines, and cash control policies
• Ensure appropriate resolution of operational customer concerns in the direct leader’s absence
• Identify and rectify hazards, ensuring proper ergonomics and maintaining store equipment
• Maintain store cleanliness standards and proper store signage
• Assist the direct leader with maintaining proper stock levels through appropriate product ordering
• Merchandise product neatly to maximize sales

Requirements

• Minimum 3 years progressive retail experience
• 18 years of age or older
• Ability to work independently and as part of a team
• Ability to provide and lead others in prompt and courteous customer service
• Ability to interpret and apply company policies and procedures
• Ability to establish goals and guide employee performance
• Ability to evaluate and drive performance
• Ability to understand and apply management principles
• Ability to operate a cash register efficiently and accurately
• Ability to safely and properly operate equipment including electric/manual hand jack, floor scrubber, cardboard baler
• Excellent verbal and written communication skills
• Ability to stay organized and multi-task
• Meets state and local requirements for handling and selling alcoholic beverages

Qualifications

• High School Diploma or equivalent preferred
• Minimum of 3 years of progressive experience in a retail environment; prior management experience preferred

Nice to Have

• Prior management experience

Benefits