Assistant Property Manager

About This Role

This Assistant Property Manager role involves supporting the Property Manager by overseeing leasing tasks, managing resident accounts, and ensuring property guidelines are met. The position focuses on rent collection, lease violation enforcement, and resident relations.

Responsibilities

• Collect rent in a timely manner and ensure all revenue data is posted correctly in the accounting system
• File evictions when applicable and stay informed of local laws and policies
• Issue lease violations and ensure community guidelines are met with the property manager
• Review and approve applications, ensuring proof of income and qualification guidelines are met
• Audit move-ins to confirm all monies are paid and leasing documents are executed and uploaded
• Ensure all residents' current and future scheduled billing is correct
• Complete monthly reports in accordance with company guidelines
• Familiarize with property budget and coding, assist in preparing and uploading bills for approval
• Troubleshoot and resolve resident situations before escalation to the property manager
• Assist with leasing when necessary, including conducting tours
• Handle escalated service requests and work with the property team to maintain customer service standards
• Collaborate with the property manager to achieve budgeted occupancy and leasing goals
• Assist Property Manager with hosting resident functions and maximizing resident renewals

Requirements

• Valid Drivers License
• High school diploma
• Excellent computer skills
• Verbal, math, and reasoning skills
• Strong negotiating and sales abilities
• Strong leadership, interpersonal, and organization skills
• Effective time management skills and attention to detail
• Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products
• Knowledge of Internet, Email, and social media for marketing
• Knowledge of property management software (Onesite, Yardi, RealPage, Knock, RentCafe, Resman, etc.)
• Knowledge of business practices and principles
• Ability to handle multiple projects and tasks
• Ability to cope with stress in a composed manner
• Ability to respect and maintain confidentiality
• Ability to work independently as well as collaboratively in a team environment

Qualifications

• High school diploma a must, post-secondary preferred in units in business, or property management.
• 1+ experience in property management or real estate preferred

Nice to Have

• 1+ year experience in property management or real estate
• Post-secondary education in business or property management units

Skills

* Required skills

Benefits