Assistant Property Manager

About This Role

The Assistant Property Manager aids the Property Manager in all facets of property administration, ensuring regulatory compliance, efficient leasing operations, rent collection, and superior customer service to foster vibrant resident communities.

Responsibilities

• Assist the Property Manager in all aspects of property management, including LIHTC recertification/requalification, apartment occupancy, leasing, rent collection, resident enrichment, and customer service.
• Ensure property is in compliance with all regulatory agreements, program guidelines, and company procedures.
• Assist with recertifications and coordinate compliance inspections.
• Contribute to marketing and leasing efforts to attract prospective residents, including conducting property tours.
• Assist in the screening and selection process of prospective residents.
• Manage the leasing process, including the preparation and execution of lease agreements.
• Provide exceptional customer service, addressing inquiries and concerns promptly and professionally.
• Timely collect rent payments and maintain accurate records, filing evictions when necessary.
• Collaborate to organize and coordinate community events and activities.
• Coordinate maintenance requests and ensure prompt resolution.
• Stay informed about industry trends and best practices.

Requirements

• Previous experience in property management or customer service
• Strong interpersonal and communication skills
• Excellent organizational and time management abilities
• Proficiency in property management software and Microsoft Office suite

Qualifications

• Previous experience in property management or customer service is strongly desired.

Nice to Have

• Knowledge of Fair Housing regulations and leasing practices
• Flexibility to work evenings and weekends

Skills

* Required skills

Benefits

Certifications