Application Product Manager

About This Role

This Application Product Manager will own the strategy, lifecycle, and value delivery of enterprise COTS applications, acting as a bridge between business stakeholders and IT. The role drives roadmap execution, vendor management, integrations, and adoption for large-scale platforms like ERP and EAM in a regulated environment.

Responsibilities

• Own the end-to-end lifecycle of enterprise COTS applications (ERP, EAM, CRM, etc.)
• Partner with business leaders to define requirements and translate them into multi-quarter roadmaps and backlogs
• Lead application selection, vendor evaluation, and build vs. buy decisions
• Manage application integrations (APIs, middleware, batch processes)
• Define and track KPIs / OKRs (availability, adoption, cost, value realization)
• Coordinate cross-functional teams (IT, business, vendors, consultants) using structured delivery methods
• Oversee application support models, SLAs, vendor performance, and escalation paths
• Drive change management, training, go-lives, and post-implementation support
• Ensure applications meet security, compliance, and public-sector requirements
• Provide executive-level updates, portfolio health reporting, and governance support

Requirements

• 5+ years of experience as an Application Owner, Product Manager, or Systems Manager
• Experience supporting large enterprise platforms (ERP, EAM, CRM, SaaS)
• Strong background in vendor management, licensing, and contracts
• Working knowledge of SDLC (Agile, hybrid, waterfall)
• Ability to translate business needs into technical solutions
• Strong stakeholder communication and executive presentation skills

Qualifications

• 5+ years of experience as an Application Owner, Product Manager, or Systems Manager

Nice to Have

• Public sector or regulated industry experience
• Experience with procurement (RFPs, RFIs) and business case development
• Familiarity with integration architecture and application diagrams
• Budgeting and financial tracking experience
• Exposure to transit, utilities, or infrastructure environments

Skills

* Required skills

Benefits