Accounts Receivable Specialist

About This Role

Manage accounts receivable processes, including collections, cash applications, and resolving payment discrepancies, while ensuring high accuracy and timely resolution for customers.

Responsibilities

• Manage an assigned credit set and take ownership over related receivables
• Handle collections via email and phone
• Research and determine where unidentified payments should be applied
• Perform cash applications
• Resolve duplicate, short, and overpayments
• Encourage and convert customers to ACH/portal payments
• Respond to customer emails and inquiries within 24 hours
• Prepare and post daily and monthly journal entries
• Assist in researching accounting discrepancies and issues
• Provide backup support to other team members when needed
• Meet deadlines and maintain high accuracy and organization