Alcohol Compliance Supervisor

About This Role

Supervise alcohol service to ensure compliance with state laws and company policies at iThink Financial Amphitheater. Lead and monitor a team responsible for responsible alcohol service during events.

Responsibilities

• Supervise the serving of alcohol by event day employees
• Hold pre-shift meetings to provide details to the compliance team
• Hold post-event meetings to review outcomes
• Ensure staff adheres to responsible alcohol service guidelines as required by Federal, State, and Local laws
• Observe, document, and report all alcohol related issues, violations, and suspected guest intoxication
• Assist management with determining and communicating last call time for alcohol sales
• Maintain a friendly, positive attitude and a professional demeanor
• Interact with guests, volunteers, and staff to ensure guest satisfaction

Requirements

• Experience working in a fast-paced environment
• Ability to interact with co-workers in a positive and professional manner
• Excellent communication skills
• Proactive, self-motivated, organized
• Ability to prioritize as needed
• Detail oriented
• Ability to work under pressure and adapt to change quickly
• Ability to work all venue events and maintain a flexible schedule (extended hours, days, nights, weekends, holidays)
• Ability to read, speak and write in English

Qualifications

• High School or better
• Experience working in a fast-paced environment; Alcohol compliance experience or leadership oversight preferred.

Nice to Have

• Alcohol compliance experience or leadership oversight

Certifications