Account Manager I

About This Role

This Account Manager role at USP Technologies involves assessing and applying company products to meet customer needs, preparing product specifications, and engaging in technical water treatment problem-solving for sales. The position focuses on retaining and growing accounts within an assigned territory in North Carolina.

Responsibilities

• Assess potential application of company products to meet customer needs pre and/or post-sales
• Prepare detailed product specifications for the development and implementation of customer products, applications, and solutions
• Engage in technical water treatment problem-solving for customer sales
• Retain accounts within an existing territory as directed by the manager
• Communicate with the customer base and associates across USP Technologies
• Create, improve, and implement innovative sales strategies to drive USP’s position and increase market share
• Develop key relationships with customers by identifying decision makers, researching prospects, and cold calling
• Partner with senior staff members for strategic questioning and identifying customer needs
• Work with commercial team members to increase sales and profit margin within the territory
• Engage technical staff and management as needed to develop retention and growth strategies

Requirements

• High School Diploma
• 3-5 years of experience interacting with customers at all levels of an organization
• Advanced level of MS Office

Qualifications

• High School Diploma. Bachelor of Science; Engineering or technical degree preferred.
• 3-5 years of experience interacting with customers at all levels of an organization.

Nice to Have

• Bachelor of Science; Engineering or technical degree
• Experience in water treatment
• Basic knowledge of CRMs (Salesforce preferred)

Skills

* Required skills

Benefits