Account Manager

About This Role

This Account Manager role handles retail business for a fast-growing consumer products company, focusing on licensed and branded pet products. It involves managing key accounts and fostering new ones, collaborating with various internal teams, and ensuring product moves from concept to shelf.

Responsibilities

• Support assigned retail accounts with day-to-day account management and communication
• Own timelines and calendars for accounts to ensure key milestones and deadlines are met
• Enter and manage projects in PLM, keeping data accurate and up to date
• Assist with order management including pricing, assortments, item setup, and PO tracking
• Coordinate internally across teams to keep everyone aligned on account needs and timing
• Help prepare materials for buyers and support ongoing relationship building
• Track action items, follow-ups, and next steps to keep accounts moving forward
• Support sales leadership with reporting, updates, and general account administration

Requirements

• 1-3 years of experience in sales support, account management, or a related role
• Strong organizational skills
• Attention to detail
• Ability to manage multiple priorities and shift quickly as needs change
• Clear communication skills
• Proactive, reliable, and eager to learn

Qualifications

• 1-3 years of experience in sales support, account management, or a related role

Nice to Have

• Experience with licensed products and/or pet products
• Familiarity with PLM systems
• Experience with Excel
• Basic order management knowledge

Skills

* Required skills