Account Manager

About This Role

Manage and expand relationships with existing clients for a developer-first security product company, focusing on upselling and maximizing customer satisfaction. This role involves executing growth initiatives and gathering customer feedback to optimize the product.

Responsibilities

• Manage and expand relationships with existing clients, focusing on upselling and maximizing customer satisfaction
• Execute growth initiatives aimed at expanding customer usage and value realization
• Identify opportunities for upselling additional features and services to existing customers
• Maintain and manage customer records in CRM system
• Work at the intersection of sales, customer success, and product to gather and relay customer feedback to optimize product

Requirements

• Medior/Senior profile
• Experience with CRM, upselling strategies, client retention, and account growth
• Very tech-savvy
• Hungry and 'get stuff done' mentality
• Self-starter and independent
• Fluent in English

Qualifications

• Experience with CRM, upselling strategies, client retention, and account growth

Skills

* Required skills

Benefits