Account Manager

About This Role

This Account Manager role involves assisting customers by providing product and service information, and resolving order issues. It focuses on gaining experience in marketing and account management within a global company setting.

Responsibilities

• Handle customer inquiries through email and the telephone
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Requirements

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Qualifications

• Entry level with previous experience in customer service, sales, or related fields

Skills

* Required skills

Benefits