Xfinity Retail Sales Consultant

About This Role

Consult with customers on products and services, utilizing know-how and technology to achieve sales and provide exceptional service, while contributing to team success at Comcast, a Fortune 50 leader in media and technology.

Responsibilities

• Passionately represent products and services by sharing and demonstrating product and sales know-how with customers
• Provide product demonstrations to educate customers on full product capabilities to maximize their experience
• Take a customer-first approach with all customer interactions, listening and evaluating customer needs to provide appropriate solutions
• Achieve sales and customer experience goals and objectives
• Provide comprehensive customer onboarding activities and ensure customers fully understand how to use and manage all company products/services
• Perform operational and administrative tasks
• Partner with customer care to resolve customer issues
• Consistently demonstrate sales excellence and professionalism with integrity and a warm and friendly demeanor
• Comply with all company and retail operational policies and procedures
• Complete training requirements and actively engage in team huddles and learning
• Work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed

Requirements

• High School Diploma / GED
• 2-5 years of relevant work experience
• Ability to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime
• Ability to lift up to 25 pound boxes
• Ability to stand and move about the store constantly

Qualifications

• High School Diploma / GED
• 2-5 years of relevant work experience

Benefits