Xfinity Retail Sales Consultant

About This Role

Assist and consult with customers on products and services by utilizing product and sales knowledge to deliver a world-class sales and service experience while achieving sales and customer experience goals.

Responsibilities

• Passionately represent products and services by sharing and demonstrating product and sales know-how with customers
• Provide product demonstrations to educate customers on full product capabilities
• Take a customer-first approach with all customer interactions, listening and evaluating customer needs to provide appropriate solutions
• Achieve sales and customer experience goals and objectives
• Provide comprehensive customer onboarding activities and ensure customers fully understand all company products/services
• Perform operational and administrative tasks
• Partner with customer care to resolve customer issues
• Consistently demonstrate sales excellence and professionalism with integrity and a warm and friendly demeanor

Requirements

• 2-5 years of relevant work experience
• High School Diploma / GED

Qualifications

• High School Diploma / GED
• 2-5 years of relevant work experience

Skills

* Required skills

Benefits