WW AGS Account Planning Lead

About This Role

This role is responsible for leading the development and execution of AWS's global account and territory planning processes, establishing standardized planning processes, and translating customer planning insights into actionable strategies. The position involves full ownership of strategic direction, adapting to diverse sales organizations, and implementing emerging technologies like Generative AI.

Responsibilities

• Lead the VP-level initiative to transform account planning from an annual artifact into a continuously updated orchestration hub
• Evaluate and implement emerging technologies, including Generative AI and automated workflows, to enhance planning processes while maintaining data security and quality standards
• Maintain deep collaboration with Strategy, Finance, Partner, Specialist, Services, and GTM teams to translate customer planning insights into actionable solution strategies and enablement plans
• Create and maintain organizational standards for planning processes used by thousands of sales professionals globally, ensuring continuity of sales execution
• Collaborate with the IDEAS team to create analytical tools (such as Plan Pulse) that enable business teams, central operations, and support overlay teams to identify high-value opportunities and strategically deploy resources
• Directly influence OL4/OL5 leadership decisions through data-driven insights and strategic recommendations
• Develop planning quality benchmarks affecting AWS top-billers and highly strategic customers

Requirements

• Experience defining, refining and implementing sales processes, procedures and policies or equivalent
• Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
• 5+ years of sales operations or equivalent experience

Qualifications

• 5+ years of sales operations or equivalent experience

Nice to Have

• Experience presenting to senior leadership
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.

Skills

* Required skills

Benefits