Engineering Operation Technician

About This Role

Join a dynamic team as a Data Center Engineering Technician, maintaining mission-critical technology infrastructure to ensure seamless operations and extraordinary uptime for global digital experiences. This role involves hands-on electrical and mechanical equipment troubleshooting, operation, and maintenance.

Responsibilities

• Maintain, operate, and troubleshoot Data Center Operation’s Mission Critical Facilities infrastructure
• Perform hands-on electrical and mechanical equipment troubleshooting and preventative maintenance
• Monitor and record information from electrical, mechanical, and fire/life safety equipment during daily building rounds
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, root cause analysis, and repair of electrical and mechanical equipment
• Conduct technical writing to support the change management program
• Monitor daily work requests, manage them to resolution, and execute projects from conception to completion
• Provide on-site support for contractors, sub-contractors, and vendors, ensuring work compliance with established practices and legislation

Requirements

• 2+ years of Microsoft Office products and applications experience
• 2+ years of electrical and mechanical experience
• Ability to work a flexible schedule including days, nights, and/or weekends
• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational

Qualifications

• 2+ years of electrical and mechanical experience

Nice to Have

• Experience working in a data center or mission critical facility (e.g., hospital, military facility, public safety facility)
• Associate's or higher education in a related field
• Experience with reading and writing procedures, technical documents, and engineering drawings

Skills

* Required skills

Benefits