Waiver Clerk (Reach/Sitdown Operator)

About This Role

Oversee wave planning and order distribution for outbound operations, ensuring efficient workflow, adherence to shipping schedules, and coordination among warehouse teams.

Responsibilities

• Manage and distribute work assignments to pickers, ensuring orders are processed in alignment with sail dates and shipping schedules
• Monitor and verify QC operations, ensuring all loads are reviewed and completed on time
• Identify, document, and report damages to Inventory Control for timely resolution
• Track and follow up on pending orders, proactively addressing any delays
• Monitor workflow and adjust labor allocation to optimize efficiency
• Communicate effectively with supervisors, team members, and other departments to maintain smooth warehouse operations
• Troubleshoot system-related issues and submit IT/MIS tickets as necessary
• Prepare for the next shift by printing order summaries and organizing workflow assignments
• Accurately input order data into the Synapse system, ensuring correct spots and weights are recorded
• Generate and submit shift reports, detailing operational progress and any outstanding issues

Requirements

• Ability to read, write and comprehend English
• Proficiency in Microsoft Outlook, Word, Excel, and Access Database

Qualifications

• High School Diploma or general education diploma (GED)
• Experience in warehouse operations, logistics, or wave planning is preferred

Nice to Have

• Experience in warehouse operations, logistics, or wave planning
• Strong organizational, analytical, and problem-solving skills
• Ability to prioritize tasks effectively in a high-volume, time-sensitive environment
• Proficient in warehouse management systems (WMS) such as Synapse or similar platforms

Skills

* Required skills

Benefits

Certifications