C Shift Lead
Posted 2 months ago Expired
This job has expired
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Upload Your ResumeAbout This Role
The C Shift Lead will accept and schedule customer orders, ensuring customer satisfaction. This role involves providing administrative support within the Transport Operations Department and contributing to the company's employee ownership program.
Responsibilities
- Enter customer orders and scan/index documents
- Schedule customer load pickups and deliveries
- Document orders in the computer and update customer contact information
- Communicate with customers regarding schedule changes and potential service failures
- Understand goals, policies, and procedures of RJW
- Communicate customer problems, leads, and inquiries to appropriate personnel
- Maintain confidentiality of company information
- Recommend and implement approved improvements
- Update reports as required by operations manager and COO
- Assist local dispatcher in updating Tee Cards
Requirements
- Basic office clerical skills
- Type at least 40 wpm
- 1-2 years of clerical experience
- Basic transportation/logistics experience
- Ability to communicate, read, write, and speak English
- Knowledge of Business Operating Systems, Internet software, Word Processing, and Spreadsheet software
Qualifications
- High School Diploma or general education diploma (GED) is preferred
- 1-2 years of clerical experience
Skills
* Required skills
Benefits
About RJW Logistics Group
RJW Logistics Group is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization in retail logistics. They offer an Employee Ownership Program.