Union Houseperson

About This Role

Respond promptly to guest requests, maintain cleanliness and order in guest rooms and communal areas, and support the team to ensure adherence to quality and safety standards.

Responsibilities

• Respond promptly to requests from guests and other departments
• Fill cart with supplies and transport to assigned area
• Enter guest rooms following procedures for gaining access and ensuring vacancy
• Replace guest amenities and supplies in rooms
• Replace dirty linens and terry with clean items
• Make beds and fold terry
• Clean bathrooms
• Remove trash, dirty linen, and room service items
• Check that all appliances are present and in working order
• Straighten desk items, furniture, and appliances
• Dust, polish, and remove marks from walls and furnishings
• Vacuum carpets in guest rooms and hallway
• Follow all company and safety and security policies and procedures
• Ensure uniform and personal appearance are clean and professional
• Welcome and acknowledge all guests according to company standards

Requirements

• Ability to work weekends and holidays
• Attention to customer service with a professional and pleasant personality

Benefits