Unarmed Public Safety Officer

About This Role

Serve as an Unarmed Public Safety Officer providing security services with a customer-service approach, ensuring safety and security for patients, visitors, and team members at Atrium Health Cabarrus.

Responsibilities

• Provide security services focusing on professionalism, fairness, and compassion in accordance with policies, procedures, and training
• Inspire confidence in patients, visitors, and team members through a professional, approachable, and service-oriented appearance
• Perform routine interior and exterior patrols to identify vulnerabilities, hazards, and fire conditions
• Prevent, respond to, and investigate workplace violence incidents and service calls
• Serve as a primary resource for de-escalation, utilizing use of force when necessary
• Perform key responsibilities to plan, prevent, practice, and respond to emergencies
• Investigate incidents on Advocate Health property and complete timely and accurate reports
• Perform liaison rounding duties to cultivate close partnerships with all departments and units
• Liaison with federal, state, and local law enforcement and first responder agencies
• Maintain current Department training standards in radio communications, verbal de-escalation, hemorrhage control, CPR, and use of department-issued equipment
• Assist with exterior traffic and crowd control, including parking enforcement and vehicular assistance

Requirements

• High school graduate or GED
• 1 year of experience in security, related public safety, or customer service
• Ability to successfully pass background investigation, drug screen, and pre-placement physical
• Above average level of emotional intelligence
• Daily commitment to patient-centered safety practices
• Ability to remain calm under pressure
• Demonstrated ability to exercise mature judgment and sound reasoning
• Demonstrated experience in quickly assessing dangerous situations
• Demonstrated ability in verbal and written communications
• Ability to use a computer for documentation (e.g., Microsoft Word, Excel, web navigation, database entry)
• Ability to defend self and others in physical confrontations
• Ability to communicate effectively via radio and telephone

Qualifications

• High school graduate or GED
• 1 year of experience in security, public safety, or customer service responding to emergent situations and resolving risks

Nice to Have

• Behavioral Threat Assessment knowledge
• Use of Force Review
• Crime through environmental design awareness
• Ability to present material and facilitate meetings

Skills

* Required skills

Benefits

Certifications