Transportation Coordinator

About This Role

This role involves supporting the transportation team with daily administrative tasks, ensuring efficient inter-departmental communication, monitoring driver activity and compliance, and optimizing route efficiencies for a healthcare service company.

Responsibilities

• Maintain inter-departmental communication between plant operations, sales, and field operations teams
• Track and monitor driver activity using Nextraq, logs, and other documents (e.g., excessive stop times, idling, speeding)
• Work with administration and production staff to ensure accurate and efficient creation of manifests
• Coordinate scheduled vehicle servicing and rectification of equipment issues to improve vehicle performance
• Conduct regular vehicle inspections to ensure compliance with roadworthiness, cleanliness, and appropriate driver operation
• Prepare and print memorandums for effective driver communication
• Analyze route efficiencies to ensure optimum cost savings
• Ensure driver compliance with Occupational Health and Safety legislation and rectify non-conformance
• Ensure minimal errors and high quality of customer service
• Responsible for the quality assurance of smart containers being unloaded and loaded into trucks pre and post trip
• Review all load sheets and ensure quantities are correct prior to shipping in accordance to customer requirements
• Assist in implementing new processes, procedures, and guidelines for quality and cost control
• Support projects related to the improvement of logistics processes
• Monitor commercial drivers’ Hours of Service and maintain DOT compliance
• Monitor and answer daily emails with vendors and customers
• Assist the Transportation Supervisor with projects and tasks

Requirements

• 2+ years of Transportation Support and/or dispatch experience
• At least 6 months of box truck driving experience
• High School Diploma or equivalent (GED)
• Strong attention to detail and ability to multitask
• Strong verbal and written communication skills
• Good understanding of transportation/logistics practices and procedures
• Knowledge of best practices for customer needs assessments, meeting quality standards for services, and evaluation of customer satisfaction
• Willingness to be a strong team player
• Knowledge of Microsoft Office applications, including Word, Excel, and Outlook

Qualifications

• High School Diploma or equivalent (GED) required
• 2+ years’ experience of Transportation Support and/or dispatch experience; at least 6 months of box truck driving experience

Skills

* Required skills