Training Specialist

About This Role

This Training Specialist will join the Training Team to assess needs, conduct, and evaluate training for Staffing Specialists, Managers, and other office personnel, driving continuous improvement.

Responsibilities

• Communicate pre-training requirements and ensure completion of pre-work for all participants and managers
• Work with the Training Department to translate key training resources, including guides, PowerPoints, and video content
• Assist with communication and support for field bilingual team members via phone calls, emails, or Zoom calls
• Manage and coordinate training schedules, rooms, equipment, supplies, and travel efficiently to minimize costs
• Continually develop knowledge of financial, sales, service, and marketing operations through direct feedback
• Schedule and conduct classroom training for Staffing Specialists, Managers, and other personnel
• Conduct classroom training in a facilitative style, adhering to adult learning principles
• Follow up on all training events and measure on-the-job and Branch performance improvements
• Collaborate with managers to establish, implement, and track pre and post-training procedures
• Consult with management to identify area-specific training concerns and recommend solutions to improve performance

Requirements

• Ability to work well with a variety of audiences
• Good listening, consultative, and performance analysis skills
• Ability and willingness to travel 20-25% or more of the time, including out of state
• Excellent attention to detail, organizational skills, and follow-through
• PC proficiency in MS Office (Word, Excel, Outlook)
• Self-starter with the ability to work independently with little supervision
• Ability to manage multiple tasks/deadlines in a dynamic, fast-paced environment
• Strong written and verbal communication skills
• Ability to advise, counsel, guide, and influence others
• Ability to analyze and evaluate people, data, and things to determine courses of action
• Ability to create and maintain a positive professional learning environment

Skills

* Required skills