Traffic Coordinator I

About This Role

The Traffic Coordinator I assigns routes for Ace Fleet Drivers, maintains daily/weekly reports, and acts as a point of contact for drivers and retailers. This role requires strong customer service and problem-solving skills to ensure efficient traffic operations.

Responsibilities

• Assign route for Ace Fleet Drivers
• Maintain Daily/Weekly reports
• Interact with Ace Retailers providing information and services
• Serve as point of contact for the Drivers
• Perform various administrative duties, including Ace Retailer packing list and BOLs

Requirements

• High School Diploma or equivalent
• Excellent computer skills
• Experience with Microsoft Word, Excel and Outlook
• Customer service experience
• Excellent phone skills including professional phone presence
• Excellent writing ability
• Expert problem solving skills, with ability to interact with customers and follow through quickly with problem resolution
• Ability to work in warehouse/office environment
• Flexibility to work earlier or later to complete daily tasks
• Self-starter who is motivated and works well independently with little supervision

Qualifications

• High School Diploma or equivalent

Nice to Have

• Experience with AS400, WMS, and SAP

Skills

* Required skills

Benefits