Teller Senior

About This Role

This role involves providing quality, accurate, and timely customer service by processing financial transactions in a retail banking environment. The Teller Senior will also be responsible for recommending bank products and developing long-term client relationships.

Responsibilities

• Handle a cash drawer, ensuring proper control and adherence to audit and security policies.
• Process deposits, withdrawals, transfers, and loan payment transactions for customers.
• Process miscellaneous transactions such as bonds, municipal coupons, and money orders.
• Assist in daily balancing and processing of ATMs.
• Assist in the verification of deposits in the night and lobby depository.
• Assist with dual control vault responsibilities.
• Stay informed of all operational updates and changes to ensure compliance with guidelines.
• Deliver excellent client experiences and promptly resolve client issues.
• Identify cross-selling opportunities and refer clients to appropriate teams.
• Promote bank products and services to enhance client relationships.

Requirements

• High school diploma or GED

Qualifications

• High school diploma or GED required
• 6 months of cash handling or teller experience strongly preferred, or equivalent combination of education and experience

Nice to Have

• 6 months of cash handling or teller experience

Skills

* Required skills

Benefits