Systems Administrator
Posted 2 months ago Expired
This job has expired
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Upload Your ResumeAbout This Role
The Systems Administrator will support the User Productivity Solutions Team by focusing on endpoint management, Microsoft 365 administration, and virtual desktop environments. This role involves break/fix support, service request fulfillment, and ensuring the reliability and efficiency of end-user computing systems.
Responsibilities
- Diagnose and resolve issues across the end-user computing environment
- Provide break/fix support for hardware and software
- Install applications, deploy software, and manage workstation OS
- Support and maintain user productivity applications
- Provide second-level support for physical and virtual desktops, laptops, tablets, printers, and peripherals
- Administer Microsoft 365 applications and services
- Manage endpoints via Intune and other MDM platforms
- Support VDI solutions such as Citrix or Azure Virtual Desktop
- Assist with lifecycle management, inventory, and compliance
Requirements
- 3+ years of endpoint management experience
- Intune administration experience
- 2+ years of Microsoft 365 administration experience
- 2+ years of VDI experience
- Strong troubleshooting and problem-solving skills
- Understanding of ITIL service management principles
- Excellent customer service and communication skills
Qualifications
- 3+ years of endpoint management and 2+ years of Microsoft 365 and VDI experience
Nice to Have
- JAMF MDM experience
- macOS administration experience
Skills
* Required skills
Benefits
About TEKsystems
TEKsystems is a leading provider of business and technology services, accelerating business transformation for customers through expertise in strategy, design, execution, and operations.