Computer Operator
Posted 1 month ago Expired
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Upload Your ResumeAbout This Role
Maintain operating records and perform routine computer processing functions to ensure accuracy and timely completion. Provide customer support, monitor console and online systems for a 24/7 hosting operations environment.
Responsibilities
- Maintain necessary operating records, check lists, and procedures to ensure accuracy and completion of functions
- Utilize scripted instructions to perform routine processing functions to meet deadlines or standards
- Provide support to customers and internal users in a courteous and professional manner
- Monitor the console and other online systems
- Respond with appropriate actions and escalation
- Follow established guidelines to ensure security of data and computer systems
- Complete the shift turnover log for the next shift and review the shift turnover log from the previous shift
- Contact the Operations Unit Manager for assistance as needed
- Manage a Windows Server environment
Requirements
- Mainframe experience
- Troubleshooting skills
- Support experience
- Customer service skills
- Hardware knowledge
- Help desk support experience
- Technical support experience
- Computer operation experience
- Office 365 proficiency
Nice to Have
- IBM mainframe experience
- Desktop proficiency
- Microsoft suite proficiency
- Sharepoint experience
Skills
* Required skills
Benefits
About TEKsystems
TEKsystems is a leading provider of business and technology services, accelerating business transformation for customers through expertise in strategy, design, execution, and operations.