Systems Administrator

GRVTY St Louis, MO

Full Time Mid Level 8+ years

Posted 3 weeks ago

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About This Role

Join a team supporting a Federal Intelligence Agency as an IT Engineer/Systems Administrator, providing Tier II support for large Microsoft Enterprise environments with a hybrid Windows & RHEL infrastructure.

Responsibilities

Manage Windows and Linux workstations on EVDI and physical systems
Troubleshoot application functionality, crashes, and performance issues
Investigate user performance and collaborate with external teams to enhance user experience
Assist customers with Tier 2 incident resolution for Linux and Windows applications
Provide remote end-user desktop support
Identify, analyze, and resolve system incidents with short-term workarounds and long-term solutions
Respond to escalated service desk/team requests
Communicate effectively (oral and written) with various individuals and collaborate within team environments
Provide initial triage, response, and notifications for incidents
Participate in special projects as required

Requirements

Active TS/SCI Security Clearance
8+ years of related systems administration experience
DoD Information Assurance (IA) Certification (CompTIA Security+ CE, SSCP, or CCNA-Security)
Active Directory Administration experience
DNS, DHCP, DFS, LDAP knowledge
Experience with Windows 10, Server 2012, Server 2016
Application Troubleshooting (Outlook, Excel, Word, JAVA, Internet Explorer)
Linux Operating System experience
Understanding of ServiceNow, NETS or other ticketing processes
ITIL v3 or higher

Qualifications

Bachelor's degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience
8+ years of related systems administration experience

Nice to Have

Ability to obtain a CI Polygraph
Knowledge of Microsoft System Center Configuration Manager
PowerShell experience
Virtualization Environments (VMware, Citrix) knowledge
Profile management utilizing VMware User Experience Management (UEM)
Microsoft Exchange experience
Telephone/Video support experience
Networking knowledge
Familiarity with site-specific customer and mission

Skills

Word * Excel * PowerShell * Java * Outlook * ServiceNow * Microsoft Windows * Active Directory * Linux * DHCP * Windows 10 * VMware * Citrix * LDAP * DNS * ITIL v3 * Internet Explorer * Microsoft Exchange * Server 2016 * DFS * Server 2012 * Microsoft System Center Configuration Manager * VMware User Experience Management (UEM) *

* Required skills

Benefits

Dental Insurance

Medical Insurance

Health Savings Account with Company Contribution

Vision Insurance

Training and Development Opportunities

Company Sponsored Events

Award Programs

Paid Holidays

Paid parental leave

401(k) with generous company match

Annual Paid Time Off

Certifications

SSCP (Required) CCNA-Security (Required) CompTIA Security+ CE (Required)

About GRVTY

GRVTY is a company that tackles high-stakes challenges for customers in defense, intelligence, and homeland security, focusing on advancing America's strategic position through mission and technical expertise.

Technology

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