Supervisor

About This Role

As a Supervisor, you will drive daily sales results, lead customer interactions, and model excellent service on the sales floor. You will support daily operations, coach team members, and foster a positive, high-performing environment at SKIMS.

Responsibilities

• Lead with a customer obsessed mindset by delivering warm, intentional, and personalized service
• Drive performance through zone management, coaching, and team motivation while assigned as Sales Floor Captain
• Ensure daily tasks and operational priorities are executed with operational excellence, including opening/closing procedures and cash management
• Coach Team Members on selling behaviors, product knowledge, and styling support
• Deliver feedback and support individual growth moments by encouraging Learning Agility
• Help facilitate the training and onboarding of new Team Members and reinforce brand standards and policies
• Maintain strong product knowledge and support execution of product launches, restocks, and floor updates
• Assist the leadership team in achieving store KPIs and drive results by tracking sales performance
• Partner with leaders to monitor inventory levels, visual standards, and product availability
• Communicate openly and respectfully, helping to inspire and build a positive, inclusive culture
• Proactively resolve customer issues with empathy, speed, and ownership
• Support execution of daily action plans, zone assignments, and shift recaps

Requirements

• Previous experience in a supervisory or management role in retail, preferably in fashion or related industry
• Passion for the SKIMS brand and mission
• Strong ability to lead by example and motivate a team in a fast-paced environment
• Excellent communication and interpersonal skills
• Passion and focus on team collaboration and customer connection
• Ability to use sales data and feedback to improve team performance and drive business results
• Strong attention to detail and ability to uphold visual and operational standards
• Ability to stand, remain physically active, bend, reach, stretch, and lift up to 40 pounds regularly
• Open Availability for full-time work, including evenings, weekends, holidays, and overtime

Qualifications

• Previous experience in a supervisory or management role in retail, preferably in fashion or related industry.

Benefits