Store Supervisor
Posted 1 month ago Expired
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Upload Your ResumeAbout This Role
Supervise store operations, manage staff, and ensure excellent customer service within a retail food environment for a company committed to making meals memorable.
Responsibilities
- Manage Store Operations as assigned by Manager and assume all operational control in the absence of Manager
- Assist in hiring and training of all associates and ensure expectations for each position are met
- Effectively work and train all positions in both the front and back of the house
- Perform various administrative functions including banking and scheduling meetings
- Coach associates using established processes and tools including Huddles, Observation checklists, and Ham Evaluations
- Execute store opening / closing procedures and daily / weekly reports
- Manage and monitor labor and adjust the store staffing based on the demands of the business
- Monitor production and sales efficiencies including wait times, yields and product quality
- Ensure proper sanitation procedures are followed including hand dip, hair nets, gloves and aprons, and proper use of equipment, and monitor stocking and clean up duties
- Ensure FIFO rotation of all product in FOH and BOH including unproduced and produced hams and turkeys
- Handle complaints with 100% Customer satisfaction according to Company policy
- Participate in catering and gifting sales and fulfillment in all B2B and Catering processes
- Lead merchandising transition from promotion to promotion and ensures proper Holiday and non-Holiday set up
Requirements
- High school diploma or equivalent
- Basic computer skills including Microsoft Word, Excel and Outlook
Qualifications
- High school diploma or equivalent
- 2 years of restaurant or service industry experience desirable and prior supervisory experience recommended. Good understanding of a production facility operations - equivalent to 1-2 years' work experience.
Nice to Have
- 2 years of restaurant or service industry experience
- Prior supervisory experience
- 1-2 years' work experience in production facility operations
Skills
* Required skills
Benefits
About The Honey Baked Ham Company, LLC
After over 60 years in business, we're still deeply committed to Making Meals Memorable. We're the home of The World's Best Ham™, and the secret to our success isn't a secret at all--it's our people. We're a high-performance team committed to being authentic in everything we do and to living our Val...