Store Management/E-commerce Supervisor

About This Role

This role manages the daily operations of the store's e-Commerce department, focusing on achieving sales objectives and budgets. The supervisor is responsible for staffing the department and developing associates to ensure customer satisfaction and productivity.

Responsibilities

• Ensure e-Commerce department meets customer expectations for ease of shopping, variety, freshness, and cleanliness
• Interview, select, and hire candidates for the online shopping department
• Manage product flow and create schedules according to guidelines
• Develop and certify associates to meet productivity standards
• Confirm associates follow all local, state, federal laws, food safety procedures, and company guidelines
• Train associates on all functions and duties of order selector and customer attendant roles
• Lead team in planning, implementation, and execution of e-Commerce initiatives
• Achieve/exceed weekly, period, and annual sales, wage budgets, and customer satisfaction goals
• Assist in the analysis and response to the competitive landscape
• Ensure orders are filled with requested products or comparable substitutes in a timely and effective manner

Requirements

• High School Diploma or GED
• Proven supervisory experience
• Prior experience in the selection and hiring process
• Strong organization skills
• Ability to lift up to 25 pounds frequently and up to 50 pounds several times throughout the day
• Ability to stand for extended periods and walk constantly
• Ability to stoop, kneel, or crouch several times per hour
• Proficient in Microsoft Office
• Excellent oral/written communication skills
• Strong leadership skills

Qualifications

• High School Diploma or GED
• Any proven supervisory experience and prior experience in the selection and hiring process.

Nice to Have

• Bachelor's Degree
• Experience with and knowledge of Point of Sale (POS)

Skills

* Required skills