Front End 4th Person

About This Role

This role is responsible for creating an outstanding customer experience within the Front-end department, ensuring a safe and clean environment, and assisting in achieving sales and profit goals. The position supports the day-to-day operations and standards of the department.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
• Assist with monitoring and control supply expenses for the department.
• Assist with managing cash control, the transfer of all money to/from the registers and store safes, sales and cash items and records for the store.
• Manage scheduling of Front-end associates to provide adequate department coverage.
• Implement department action plans to achieve desired results.
• Collaborate with Front-end associates and promote teamwork.
• Ensure that all Key Retailing standards and initiatives are maintained at all times.
• Maintain in-stock conditions using the Computer Assisted Ordering system and replenish fast-moving items as business dictates throughout the day.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.

Requirements

• High school diploma or equivalent
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Qualifications

• High school diploma or equivalent

Nice to Have

• Management experience
• Retail or Customer Service experience

Benefits